Terms & Conditions

Stack Genius Terms & Conditions

Last updated: May 20, 2026

These Terms & Conditions are an agreement between you and STG Ventures, LLC, an Idaho limited liability company (“STG Ventures,” “Stack Genius,” “we,” “us,” or “our”). These Terms govern your access to and use of the Stack Genius mobile application, website, content, features, tools, and related services that link to or reference these Terms (collectively, the “App”).

By creating an account, downloading the App, accessing the App, using the App, or clicking to accept these Terms, you agree to these Terms. If you do not agree to these Terms, you must not access or use the App.

1. Eligibility

The App is intended for users who are at least 18 years old.

You may use the App only if you are at least 18 years old and legally able to agree to these Terms.

You must not use the App if you are prohibited from doing so under applicable law.

2. What Stack Genius Does

Stack Genius is a consumer wellness, supplement-tracking, and education app that helps users track vitamins and dietary supplements. Depending on the features available to you, the App may allow you to:

1. manually add supplements to a personal supplement stack;
2. scan product barcodes;
3. capture, upload, or submit supplement label images, supplement facts panels, ingredient lists, product packaging, or similar product information;
4. use OCR, automated systems, AI systems, LLMs, or similar technologies to help extract, structure, match, summarize, or display supplement label information;
5. track supplement names, serving sizes, doses, schedules, intake history, and reminder preferences;
6. view supplement-label-based nutrient totals or estimates;
7. set reminders;
8. view stack review prompts, caution language, AI-assisted insights, product matching results, or other educational notices; and
9. read general educational information about common supplements, ingredients, nutrient information, supplement facts, and related wellness topics.

The App is intended only for general wellness, organization, tracking, and educational purposes.

3. Not Medical Advice

Stack Genius does not provide medical advice. The App is not intended to diagnose, treat, cure, mitigate, or prevent any disease, condition, symptom, or illness.

The information provided through the App, including supplement information, nutrient estimates, educational cards, reminders, caution language, stack review prompts, product information, barcode scan results, label image results, OCR results, extracted label text, product matching results, AI-assisted insights, and any other content, is provided for general informational, organizational, and tracking purposes only.

You should talk with a qualified healthcare professional before starting, stopping, or changing any supplement, vitamin, medication, diet, wellness routine, or health-related practice, especially if you are pregnant, nursing, taking medication, planning surgery, managing a medical condition, or experiencing symptoms.

You are solely responsible for your health decisions and for determining whether any supplement, ingredient, dose, routine, product, or other wellness practice is appropriate for you.

4. No Professional Relationship

Your use of the App does not create a doctor-patient, pharmacist-patient, dietitian-client, nutritionist-client, healthcare provider-patient, or other professional relationship between you and STG Ventures, the App, or any person or entity associated with the App.

The App does not replace the advice, judgment, diagnosis, treatment, or care of a qualified healthcare professional.

5. No Emergency, Clinical, or Medical-Device Use

The App is not designed for emergency, urgent, clinical, diagnostic, therapeutic, or medical-device use. You shall not use the App to make urgent medical decisions or clinical decisions.

If you think you may have a medical emergency, call emergency services or seek immediate medical attention.

The App is not intended to be used for any regulated medical-device purpose, including diagnosis, treatment, mitigation, prevention, monitoring, or management of any disease or medical condition.

6. No Medication Interaction or Personalized Treatment Recommendations

Unless we expressly state otherwise in a future version of the App, Stack Genius does not provide medication-interaction analysis, supplement-interaction analysis, contraindication analysis, personalized dosage instructions, diagnosis, treatment recommendations, or medical condition-specific recommendations.

Any educational information, stack review prompt, caution notice, AI-assisted insight, OCR result, product matching result, or similar feature in the App is general in nature. It may not apply to your personal circumstances and should not be treated as a determination that any supplement, ingredient, product, dose, combination, routine, or practice is safe, unsafe, appropriate, or inappropriate for you.

7. User Responsibility

You are responsible for:

1. entering accurate information into the App;
2. reviewing and verifying any information extracted from supplement labels, product packaging, barcode scans, OCR, AI-assisted systems, product matching, third-party data providers, or other App features;
3. reviewing product labels, supplement facts panels, serving sizes, warnings, allergen information, contraindications, and manufacturer instructions;
4. confirming information with product manufacturers or qualified healthcare professionals when appropriate;
5. determining whether a supplement, ingredient, dose, product, combination, routine, or other wellness practice is appropriate for you;
6. following applicable laws and professional medical advice;
7. using the App in a safe and reasonable manner; and
8. seeking medical advice before making health, medication, supplement, diet, nutrition, or wellness decisions.

You should not rely only on the App when making health, wellness, supplement, medication, diet, or nutrition decisions.

8. Self-Entered and User-Submitted Information

The App may allow you to enter, scan, capture, upload, submit, or store information about supplements, products, labels, doses, schedules, preferences, intake history, wellness routines, notes, images, or other information. You are responsible for the accuracy, completeness, and legality of any information you enter, upload, submit, or store.

We do not independently verify user-entered or user-submitted information. We do not monitor your supplement use clinically. We do not use your information to provide healthcare services, medical diagnosis, treatment, or professional medical advice.

Incorrect, incomplete, outdated, or misunderstood information may affect the App’s calculations, reminders, estimates, educational notices, AI-assisted insights, OCR outputs, product matching results, or other outputs.

9. Supplement Information and Product Data

The App may display supplement names, ingredient information, product details, barcode scan results, nutrient information, serving information, daily value information, educational content, caution language, AI-assisted insights, OCR outputs, product matching results, or other product-related information.

This information may come from product labels, third-party data providers, publicly available sources, manufacturer information, user entries, user-submitted label images, automated systems, OCR tools, AI systems, LLMs, or other sources. Product data may be incomplete, outdated, inaccurate, mislabeled, unavailable, or inconsistent with the physical product in your possession.

Dietary supplements are regulated differently from prescription and over-the-counter drugs. Supplement labels, ingredient claims, structure/function claims, marketing statements, and other manufacturer-provided information may not have been reviewed or approved by the U.S. Food and Drug Administration or any other regulator. Stack Genius does not verify, endorse, or guarantee any manufacturer claim, product claim, ingredient claim, dosage statement, warning, certification, or third-party testing statement.

Supplement formulations, labels, serving sizes, ingredients, warnings, and daily values may change without notice. App data may not reflect the most current version of a product.

We do not guarantee the accuracy, completeness, timeliness, or reliability of any supplement, ingredient, nutrient, barcode, product, label, supplement facts, daily value, OCR, product matching, AI-assisted, or educational information available through the App.

You should always review the actual product packaging, supplement facts label, ingredients, serving size, warnings, allergens, directions, and manufacturer instructions before using any product.

10. Barcode Scanning, Label Images, OCR, and Product Matching

The App may allow you to scan product barcodes and capture, upload, or submit supplement label images, supplement facts panels, ingredient lists, product packaging, or similar product information. These features are provided only as a convenience.

A barcode scan, label image, OCR result, extracted label text, or product matching result may return inaccurate, incomplete, outdated, mismatched, misread, or unavailable information. These features do not verify the safety, authenticity, quality, legality, effectiveness, ingredients, warnings, dosage, or suitability of any product.

OCR tools, AI systems, LLMs, product matching systems, and automated extraction tools may misread labels, omit information, misclassify ingredients, mismatch products, fail to identify warnings, or generate incomplete or inaccurate results.

You are responsible for confirming that any scanned, extracted, matched, or displayed product information matches the product you intend to use.

11. AI-Assisted Insights and Automated Outputs

The App may use AI systems, LLMs, automated systems, OCR tools, product matching systems, or similar technologies to help generate, organize, summarize, structure, match, or display supplement-related information, educational content, product matches, nutrient estimates, reminders, stack summaries, label information, or caution prompts.

AI-assisted outputs are intended only for general educational, organizational, and tracking purposes. They are not medical advice, diagnosis, treatment, cure, disease-prevention advice, medication-interaction clearance, or personalized treatment or dosage instructions.

AI-assisted outputs may be incomplete, inaccurate, outdated, unsupported, misinterpreted, or not applicable to your circumstances. You should not rely on AI-assisted outputs as a substitute for product labels, professional judgment, medical advice, or consultation with a qualified healthcare professional.

We do not use AI-assisted outputs to make automated decisions that produce legal or similarly significant effects concerning you.

12. Nutrient Totals and Estimates

The App may provide nutrient totals, daily value information, serving calculations, or similar estimates based on information entered by you, extracted from product labels, obtained from product labels or third-party sources, or generated through automated tools.

These totals are estimates only. They may not reflect actual absorption, bioavailability, product variability, serving-size differences, user error, OCR error, product matching error, changes in formulation, individual medical needs, dietary intake, laboratory results, medical advice, or other factors.

You should not use nutrient totals or estimates as a substitute for medical advice, nutrition counseling, laboratory testing, diagnosis, or treatment.

13. Stack Review Prompts and Caution Notices

The App may display stack review prompts, caution screens, warnings, flags, educational notices, AI-assisted insights, or similar language. These features are intended only to provide general educational prompts and to encourage users to consult qualified healthcare professionals when appropriate.

These features may not identify all risks, issues, interactions, contraindications, side effects, dosage concerns, allergens, label warnings, ingredient concerns, or other concerns. The presence or absence of a prompt, flag, warning, insight, or caution notice does not mean that a supplement, ingredient, product, dose, combination, or routine is safe, unsafe, appropriate, or inappropriate for you.

You should not rely on stack review prompts, AI-assisted insights, or caution notices as medical advice or as a substitute for professional judgment.

14. Reminders and Notifications

The App may allow you to set reminders for supplement use or related activities. Reminders and notifications are provided only as a convenience.

We do not guarantee that reminders or notifications will be delivered, accurate, timely, uninterrupted, or error-free. Reminders or notifications may fail due to device settings, notification permissions, internet connectivity, operating system settings, App errors, battery settings, time zone settings, or other causes.

You are responsible for your own supplement schedule and health routine. You should not rely on the App as your only reminder system for any important health-related activity.

15. Educational Content

The App may include educational cards, summaries, explanations, AI-assisted insights, general guidance, or similar informational content about supplements, vitamins, ingredients, nutrition, wellness, or related topics.

Educational content is general information only. It is not personalized medical advice and does not replace advice from a qualified healthcare professional. Educational content may be based on evolving research and may not reflect all possible uses, risks, side effects, interactions, warnings, contraindications, or differences among individuals.

Educational content may refer to scientific studies, publications, government resources, third-party materials, product labels, or other sources. Research may be limited, inconclusive, conflicting, outdated, or not applicable to your circumstances. References to studies or sources do not mean that we endorse a product, ingredient, dose, or health claim.

We may update, modify, remove, or revise educational content at any time.

16. Device Permissions

Some App features may require access to certain device functions or permissions. For example, barcode scanning or label image capture may require camera access, and reminders may require notification permissions.

You can manage device permissions through your device settings. If you disable certain permissions, some App features may not work properly or may be unavailable.

17. Accounts

You may need to create an account to use some features of the App. You agree to provide accurate, current, and complete information and to keep that information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You shall notify us promptly if you believe your account has been accessed without authorization.

You acknowledge that your account is personal to you. You shall not share your login credentials or allow another person to access the App through your account. You are responsible for ensuring that any device on which you access the App is secure. You should use caution when accessing your account from a shared or public device.

If the App allows account deletion, deletion may affect your ability to access your account, saved supplement stack, intake history, reminders, preferences, label images, extracted label text, AI-assisted insights, product matching information, and other App data. Requests relating to personal information are handled as described in the Privacy Policy.

We may suspend or terminate your account if we believe you have violated these Terms, created risk for us or others, provided inaccurate information, misused the App, or engaged in unlawful conduct.

18. Acceptable Use

You shall not:

1. use the App for any unlawful, harmful, fraudulent, abusive, deceptive, or unauthorized purpose;
2. use the App to provide medical, clinical, diagnostic, therapeutic, nutrition, pharmacy, or treatment services to another person;
3. rely on the App as a substitute for professional medical advice;
4. interfere with or disrupt the App or its servers, systems, security, or networks;
5. reverse engineer, decompile, disassemble, scrape, crawl, or attempt to extract source code from the App, except to the extent applicable law prohibits this restriction;
6. copy, modify, distribute, sell, lease, sublicense, or create derivative works from the App or our content, except as permitted by these Terms;
7. upload or transmit viruses, malware, or other harmful code;
8. access or use another person’s account without permission;
9. submit false, misleading, infringing, unlawful, harmful, or deceptive information;
10. use the App to train, develop, or improve competing products or services without our written consent;
11. bypass, disable, damage, or interfere with security-related features of the App;
12. use automated systems to access the App in a manner that sends more requests than a human could reasonably send using the App;
13. copy the App, except as expressly permitted by these Terms or applicable app store functionality;
14. translate, adapt, modify, or create derivative works or improvements of the App;
15. rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make the App or any feature or functionality available to any third party;
16. frame, mirror, or otherwise incorporate the App or any portion of the App into any other app, website, product, or service;
17. remove, disable, circumvent, or create a workaround to any copy protection, rights management, security, or access-control feature in or protecting the App;
18. use the App to generate, request, or distribute medical advice, diagnosis, treatment instructions, cure claims, disease-prevention claims, medication-interaction clearance, or personalized treatment or dosage instructions;
19. submit images, text, or other content that you do not have the right to submit; or
20. use the App in a way that violates these Terms or applicable law.

19. User Content and User Data

You may enter, upload, scan, capture, submit, or store information through the App, including supplement names, dosage information, schedules, intake history, notes, preferences, barcode scan information, supplement label images, product images, extracted label text, and other information (“User Content”).

As between you and STG Ventures, you retain any rights you have in your User Content. You grant STG Ventures a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, process, transmit, display, extract, analyze, modify for technical purposes, and create technical modifications or derived outputs from your User Content as needed to operate, provide, maintain, secure, troubleshoot, improve, and support the App.

This license includes the right to process User Content using service providers, OCR tools, AI systems, LLMs, automated systems, product matching tools, analytics tools, and other technical systems as needed to provide and improve the App, subject to our Privacy Policy.

Unless we disclose otherwise or obtain any required consent, we do not permit service providers to use your private supplement stack information, supplement label images, or extracted label text to train their general-purpose AI models.

We will handle personal information in accordance with our Privacy Policy.

You state that you have the right to submit your User Content and that your User Content does not violate these Terms, applicable law, or another person’s rights.

You are responsible for the accuracy, legality, and completeness of your User Content.

20. Ownership of the App; License

The App is licensed, not sold, to you. Except for the limited license granted in these Terms, STG Ventures and its licensors reserve and retain all right, title, and interest in and to the App, including all intellectual property rights.

The App, including its software, design, text, graphics, interfaces, trademarks, logos, content, features, functionality, databases, compilations, and other materials, is owned by STG Ventures or its licensors and is protected by intellectual property and other laws.

Subject to your compliance with these Terms, we hereby grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, access, and use the App for your personal, non-commercial use.

The Stack Genius name, logos, product names, service names, designs, and slogans are trademarks or trade dress of STG Ventures or its licensors. You must not use them without our prior written consent.

Except for the limited right to use the App under these Terms, no interest in the App or any App content is transferred to you. All rights not expressly granted are reserved by STG Ventures and its licensors.

21. Feedback

If you send us comments, suggestions, ideas, bug reports, or other feedback about the App, you hereby grant us the right to use that feedback without restriction or compensation to you. We are not required to treat feedback as confidential.

22. Beta Features, Changes, and Updates

The App may be offered in beta, test, preview, or early-access form. Beta features may be incomplete, unavailable, inaccurate, unstable, or changed before public release.

We may add, modify, suspend, remove, or discontinue any part of the App at any time. We do not guarantee that any feature will remain available.

We may from time to time provide updates, upgrades, bug fixes, patches, error corrections, new features, or other modifications to the App. Updates may modify, suspend, or remove features or functionality.

Depending on your device settings, updates may be installed automatically, or you may need to download and install updates manually. The App or certain features may not work properly if you do not install available updates.

All updates are part of the App and are subject to these Terms.

23. Third-Party Services, Materials, and Data Providers; Website and Links

The App may display, include, rely on, or make available third-party content, data, information, product information, materials, websites, tools, software, services, advertisements, affiliate links, and other third-party resources.

The App may rely on third-party services, including hosting providers, analytics providers, diagnostics tools, barcode lookup providers, OCR providers, AI/LLM providers, product matching providers, data-quality tools, app stores, payment processors, notification services, advertising networks, affiliate partners, and other service providers.

We are not responsible for third-party services, materials, data, websites, platforms, products, or content, including their accuracy, completeness, timeliness, validity, legality, quality, safety, effectiveness, or availability. Your use of third-party services and materials may be governed by separate terms and privacy policies.

We may change, suspend, replace, or stop using any third-party data source or service provider at any time. Product data, barcode lookup results, OCR results, AI-assisted insights, educational content, or other App features may become unavailable or change if a third-party service changes, limits, suspends, or terminates access.

The App or our website may contain links to third-party websites, resources, products, or services. These links are provided for convenience only. We do not control and are not responsible for third-party websites, resources, products, services, content, claims, policies, prices, availability, or practices. If you access any third-party website or resource, you do so at your own risk and subject to the applicable third party’s terms and policies.

You may link to our public homepage in a fair and lawful manner that does not suggest affiliation, approval, sponsorship, or endorsement by STG Ventures without our consent. We may disable or object to links that are unlawful, misleading, or harmful to our reputation.

24. Subscriptions, Purchases, and Paid Features

Some features of the App may be offered for free, while others may require payment, a subscription, or an in-app purchase.

Paid features, subscriptions, and in-app purchases are processed through Apple’s App Store or Google Play, depending on where you downloaded the App. Stack Genius does not currently accept direct credit card payments for paid App features.

Your purchase is subject to the applicable app store’s payment terms, refund rules, cancellation procedures, and subscription policies.

If subscriptions are offered, the price, billing frequency, renewal terms, free-trial terms, cancellation method, and any other material payment terms will be disclosed before purchase in the applicable app store flow.

Unless otherwise stated at the time of purchase, subscriptions automatically renew until canceled. You are responsible for canceling your subscription through the applicable app store before renewal.

You must cancel subscriptions through the Apple App Store or Google Play, as applicable. Contacting STG Ventures, deleting your account, or deleting the App may not cancel your subscription.

We do not control Apple’s or Google’s payment processing, renewal processing, cancellation process, or refund decisions. Refund requests must be submitted through the applicable app store unless we state otherwise.

We may change paid features, subscription plans, pricing, or promotional offers from time to time, subject to applicable law and app store requirements.

25. Ads, Affiliate Links, and Promotions

The App may display advertising, sponsored content, affiliate links, promotional offers, or links to third-party products or services.

If you click an affiliate link, use a promotional code, or purchase a product or service through a third-party link, STG Ventures may receive compensation, commission, referral fees, or other benefits. Any such compensation does not affect our general wellness and educational disclaimers, and it does not mean that we provide medical advice or recommend that any product is safe, effective, appropriate, or suitable for you.

The display of an advertisement, affiliate link, sponsored placement, or promotional offer does not mean that STG Ventures endorses, recommends, verifies, or guarantees the advertised product or service. You are solely responsible for evaluating any third-party product or service before purchasing or using it.

Third-party products and services are offered by third parties, not STG Ventures. We do not control and are not responsible for third-party products, services, claims, websites, content, policies, prices, availability, quality, safety, effectiveness, or practices.

You should review all product labels, warnings, terms, and privacy policies before purchasing or using any third-party product or service. You should consult a qualified healthcare professional before using any supplement or changing your supplement routine.

26. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By using the App, you acknowledge our Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference.

27. App Store Terms

27.1 Apple App Store

If you downloaded the App from Apple’s App Store, the following terms apply:

1. these Terms are between you and STG Ventures, not Apple;
2. Apple is not responsible for the App or its content;
3. Apple has no obligation to provide maintenance or support for the App;
4. if the App fails to conform to any applicable warranty that has not been effectively disclaimed, you may notify Apple, and Apple will refund the purchase price for the App, if any, to the extent required by Apple’s applicable policies;
5. to the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the App;
6. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession or use of the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, or claims under consumer protection, privacy, or similar laws;
7. Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party intellectual property infringement claim relating to the App or your possession or use of the App;
8. you state that you are not located in a country that is subject to a U.S. government embargo or designated by the U.S. government as a “terrorist supporting” country and that you are not listed on any U.S. government list of prohibited or restricted parties;
9. you must comply with any applicable third-party terms when using the App; and
10. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you.

27.2 Google Play

If you downloaded the App from Google Play, your use of the App must comply with Google Play’s applicable terms and policies. Google is not responsible for the App or its content, and Google has no obligation to provide maintenance or support for the App except as required by applicable law or Google Play policies.

28. International Use

The App is operated from the United States. We do not state that the App, its content, or any feature is appropriate or available in every jurisdiction. You are responsible for complying with the laws that apply to you where you access or use the App.

29. Export Controls

The App may be subject to U.S. export control and sanctions laws. You shall not, directly or indirectly, export, re-export, release, or make the App available in any country, jurisdiction, or to any person where doing so would violate applicable law. You are responsible for complying with all applicable export control, sanctions, and trade laws.

30. Disclaimers

The App is provided on an “as is” and “as available” basis.

To the extent permitted by law, STG Ventures disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and uninterrupted or error-free operation.

We do not warrant that:

1. the App will meet your needs;
2. the App will be accurate, complete, current, secure, uninterrupted, or error-free;
3. supplement information, nutrient estimates, barcode scan results, label image results, OCR results, extracted label text, product matching results, AI-assisted insights, reminders, educational content, stack review prompts, caution notices, or product data will be accurate, complete, current, or reliable;
4. the App will identify all risks, warnings, side effects, interactions, contraindications, allergens, dosage concerns, label issues, product mismatches, OCR errors, AI errors, or concerns associated with any supplement, ingredient, product, dose, combination, or routine;
5. the App will be compatible with your device, operating system, settings, or permissions;
6. reminders or notifications will be delivered or received at any particular time;
7. the App or any files, materials, or content made available through the App will be free of viruses, malware, or other harmful components; or
8. any errors will be corrected.

Some jurisdictions do not allow certain disclaimers, so some of the above disclaimers may not apply to you.

31. Limitation of Liability

To the extent permitted by law, STG Ventures and its owners, officers, employees, contractors, agents, service providers, licensors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, loss of data, loss of goodwill, personal injury, property damage, health-related decisions, supplement-related outcomes, business interruption, computer failure or malfunction, or costs of substitute services, arising out of or relating to the App or these Terms, even if we have been advised of the possibility of those damages.

To the fullest extent permitted by law, our total liability for all claims arising out of or relating to the App or these Terms will not exceed the greater of:

1. the amount you paid to STG Ventures for use of the App during the 12 months before the event giving rise to the claim; and
2. $100.

Nothing in these Terms limits liability that cannot be limited under applicable law.

32. Indemnification

You shall indemnify STG Ventures and its owners, officers, employees, contractors, agents, service providers, licensors, and affiliates against any claims, demands, damages, losses, liabilities, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

1. your use or misuse of the App;
2. your User Content;
3. your violation of these Terms;
4. your violation of applicable law;
5. your health, supplement, medication, diet, nutrition, or wellness decisions;
6. your reliance on supplement information, nutrient estimates, barcode scan results, label image results, OCR results, extracted label text, product matching results, AI-assisted insights, reminders, educational content, stack review prompts, or caution notices; or
7. your infringement or misappropriation of another person’s rights.

We may assume the exclusive defense and control of any matter subject to indemnification, and you shall cooperate with our defense.

33. Suspension and Termination

You may stop using the App at any time. Deleting the App from your device may not delete your account, cancel any subscription, or delete information retained as described in the Privacy Policy.

We may suspend or terminate your access to the App at any time if we believe you have violated these Terms, created risk or possible legal exposure for us, misused the App, or engaged in unlawful conduct.

We may also discontinue the App or any feature at any time.

Upon termination, your right to access and use the App will end.

After termination, the provisions of these Terms that by their nature should survive will survive, including ownership, license restrictions, disclaimers, limitations of liability, indemnification, dispute resolution, and miscellaneous provisions.

34. Governing Law

These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of Section 35.

35. Dispute Resolution; Binding Arbitration; Class Action Waiver; Mass Arbitration Procedures

35.1 Informal Dispute Resolution

Before either party begins an arbitration or other legal proceeding, you and STG Ventures shall first try to resolve the dispute informally.

The party raising the dispute shall send written notice describing the dispute, the relief requested, and the information reasonably necessary to evaluate the dispute. Notices to STG Ventures must be sent to:

STG Ventures, LLC

212 W. Ironwood Dr., Ste D #232

Coeur d’Alene, ID 83814-1403

Email: info@stackgenius.com

STG Ventures may send notices to you using the email address associated with your account or any other contact information you provide.

The parties shall use reasonable efforts to resolve the dispute for at least 60 days after a valid notice is received. Either party may proceed to arbitration only after that 60-day period has ended, unless emergency relief is needed.

35.2 Binding Arbitration

Except for the claims listed in Section 35.6, you and STG Ventures agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, your account, your use of the App, any purchase or subscription, any communications between you and STG Ventures, or the relationship between you and STG Ventures shall be resolved by binding arbitration administered by National Arbitration and Mediation (“NAM”) under its applicable rules and procedures.

The arbitrator will have exclusive authority to resolve all issues relating to the interpretation, applicability, enforceability, and scope of this arbitration agreement, except that a court, and not the arbitrator, will decide any issue relating to the validity, enforceability, or scope of the class action waiver in Section 35.4 or the mass arbitration procedures in Section 35.5.

The arbitration must be conducted by a single neutral arbitrator. Unless the parties agree otherwise, the arbitration must be conducted by telephone, videoconference, written submissions, or in person in Kootenai County, Idaho, as determined under the applicable NAM rules.

The arbitrator may award the same individual relief that a court could award, including damages, injunctive relief, and declaratory relief, but only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

Judgment on the arbitration award may be entered in any court with jurisdiction.

35.3 Arbitration Fees

Payment of arbitration fees will be governed by NAM’s applicable rules and fee schedules, subject to any limits required by applicable law.

If applicable law requires STG Ventures to pay any portion of the arbitration fees for this arbitration agreement to be enforceable, STG Ventures will pay those fees. If the arbitrator determines that a claim was frivolous or brought for an improper purpose, the arbitrator may award fees and costs to the extent permitted by applicable law and NAM rules.

35.4 Class Action Waiver

You and STG Ventures agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff, claimant, or class member in any class action, collective action, consolidated action, private attorney general action, or representative proceeding.

The arbitrator must not consolidate more than one person’s claims and must not preside over any class, collective, consolidated, private attorney general, or representative proceeding.

If this class action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request for relief must be decided by a court of competent jurisdiction, but only after the arbitration of all arbitrable claims and requests for relief has been completed.

35.5 Mass Arbitration Procedures

If 25 or more substantially similar arbitration demands are filed against STG Ventures by or with the assistance, coordination, or cooperation of the same law firm, group of law firms, organization, or collection of coordinated claimants, the demands will be treated as a “Mass Arbitration.”

If a Mass Arbitration is filed, the following procedures apply to the extent permitted by applicable law:

1. the parties shall cooperate in good faith to apply a staged or bellwether process designed to promote the efficient resolution of the claims;
2. unless the parties agree otherwise, NAM must randomly select up to 10 individual arbitration demands to proceed first as bellwether arbitrations;
3. only the filing fees and administrative fees for the bellwether arbitrations will be due before those bellwether arbitrations proceed, unless NAM or a court of competent jurisdiction determines otherwise;
4. all other arbitration demands included in the Mass Arbitration will be stayed, and no arbitration fees for the stayed demands will be due while the bellwether arbitrations are pending, unless NAM or a court of competent jurisdiction determines otherwise;
5. the bellwether arbitrations must be decided individually and will not have preclusive effect on any other claimant unless required by applicable law;
6. after the bellwether arbitrations are completed, the parties shall participate in a global mediation before a mutually agreed mediator or a mediator appointed by NAM if the parties cannot agree;
7. if the remaining demands are not resolved through mediation, they must proceed in additional staged batches of no more than 25 demands at a time, unless the parties agree otherwise or NAM determines that a different batching process is appropriate; and
8. each demand will remain subject to the individual arbitration requirement and class action waiver in these Terms.

Any applicable statute of limitations will be tolled for demands subject to this Section 35.5 from the time a valid arbitration demand is filed with NAM until the demand is selected to proceed, withdrawn, settled, or otherwise resolved.

A court of competent jurisdiction will have authority to enforce this Section 35.5, including the authority to enjoin the filing or prosecution of arbitration demands that do not comply with these Mass Arbitration Procedures.

35.6 Exceptions to Arbitration

The arbitration requirement does not apply to:

1. disputes that qualify for small claims court, so long as the dispute remains in small claims court and proceeds only on an individual basis;
2. claims by either party for temporary or preliminary injunctive relief to protect intellectual property rights, confidential information, account security, or the security or operation of the App;
3. claims that cannot be required to be arbitrated under applicable law; or
4. disputes relating to the validity, enforceability, or scope of the class action waiver in Section 35.4 or the mass arbitration procedures in Section 35.5.

35.7 Courts for Non-Arbitrable Claims

For any claim that is not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Kootenai County, Idaho, unless applicable law requires a different forum.

35.8 Jury Trial Waiver

For any dispute that proceeds in court rather than arbitration, you and STG Ventures hereby waive any right to a jury trial to the extent permitted by law.

36. Limitation on Time to File Claims

To the extent permitted by law, any claim or cause of action arising out of or relating to these Terms, the App, your account, your use of the App, or the relationship between you and STG Ventures must be filed within one year after the claim or cause of action accrues. Otherwise, the claim or cause of action is permanently barred. This section does not apply to claims for which applicable law does not permit a contractual limitation period.

37. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice as required by law, which may include notice through the App, by email, or by posting the updated Terms.

The updated Terms will be effective as of the last updated date stated in the updated version. Your continued use of the App after the updated Terms become effective means you accept the updated Terms.

Changes to the dispute resolution provisions will not apply to any dispute for which the parties had actual notice before the updated Terms became effective, unless applicable law permits otherwise.

38. Electronic Communications

We may communicate with you electronically, including through the App, email, push notifications, or other electronic means. Electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.

39. Contact Information

If you have questions about these Terms, contact us at:

STG Ventures, LLC

212 W. Ironwood Dr., Ste D #232

Coeur d’Alene, ID 83814-1403

Email: info@stackgenius.com

40. Miscellaneous

These Terms, together with the Privacy Policy and any additional terms that apply to specific features, are the entire agreement between you and STG Ventures regarding the App.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect, except as otherwise stated in Section 35.

You must not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, change of control, or by operation of law.

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision later.

Read the Privacy Policy